Aftercare Service
Return Center
A structured, transparent process for your return or replacement requests. Designed for trust and rapid resolution.
Step 1: Check Eligibility
- Request must be raised within 3 days of delivery
- Product must be unused and in original condition
- Unboxing video must be available
Step 2: Record & Prepare Proof
- Sealed package view
- Full opening process (no cuts)
- Product condition view
Step 3: Contact Support
- Message us on AGZZY WhatsApp Support
- Share Order ID, Issue, and Video Proof
Step 4: Verification Process
- Our team will review within 24–48 hours
- May ask for additional details if required
Step 5: Final Resolution
Once approved, your replacement will be shipped immediately, or a refund will be processed back to your original payment method within 5–7 business days.
Initiate Request via WhatsAppStrict Guidelines
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Requests without valid video proof will be rejected automatically.
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Edited, cut, or unclear videos will not be accepted for verification.
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Any requests made after the 3-day window will not be considered.
Track Request
Once submitted, you will receive real-time updates via our WhatsApp Liaison. Please stay available for further verification if required.
Anti-Fraud Policy Active
False claims lead to permanent account restriction. Legal action may be taken in case of misuse.
