AGZZY Logo
AGZZY Logo

Aftercare Service

Return Center

A structured, transparent process for your return or replacement requests. Designed for trust and rapid resolution.

Step 1: Check Eligibility

  • Request must be raised within 3 days of delivery
  • Product must be unused and in original condition
  • Unboxing video must be available

Step 2: Record & Prepare Proof

  • Sealed package view
  • Full opening process (no cuts)
  • Product condition view

Step 3: Contact Support

  • Message us on AGZZY WhatsApp Support
  • Share Order ID, Issue, and Video Proof

Step 4: Verification Process

  • Our team will review within 24–48 hours
  • May ask for additional details if required

Step 5: Final Resolution

Once approved, your replacement will be shipped immediately, or a refund will be processed back to your original payment method within 5–7 business days.

Initiate Request via WhatsApp

Strict Guidelines

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Requests without valid video proof will be rejected automatically.

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Edited, cut, or unclear videos will not be accepted for verification.

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Any requests made after the 3-day window will not be considered.

Track Request

Once submitted, you will receive real-time updates via our WhatsApp Liaison. Please stay available for further verification if required.

Anti-Fraud Policy Active

False claims lead to permanent account restriction. Legal action may be taken in case of misuse.